How much are tickets?
Click here for ticket information.
Are the rides and candy stations an extra cost?
No, your admission ticket includes entrance into the Candy Stations and the Festival Area with 12 amusement park rides and activities.
Will parents receive candy at the event?
This event is geared for children 10 and under. Parents must accompany their child through the Candy Stations but will not receive candy. They will; however, receive one complimentary parent admission ticket to opening day of the I-X Indoor Amusement Park on March 27th!
How much is parking?
Parking fees vary per event, but are generally $10.
Are wheelchairs or strollers available?
Wheelchairs are available on a first-come, first-serve basis at no charge. A photo ID must be left with the attendant to secure return. There are no strollers or wagons available to rent; however, you may bring your own.
Is food available?
For your convenience, we have numerous concession stands that carry a variety of food items including hamburgers, hot dogs, pizza, deli sandwiches, salads, french fries, pretzels, assorted snacks, and more. No outside food or beverages are allowed in the I-X Center.
Is there an ATM available?
Yes, there are ATMs available in both the East and West lobbies.
Do we offer shuttle service?
The I-X Center does not offer shuttle service; however, if you are a patron at some of the surrounding hotels, they may have shuttle service available to the I-X Center.
Can you use a credit card or personal check to purchase tickets?
We do not accept personal checks; however, major credit cards are accepted at most shows.
Do you have a paging system?
The I-X Center does not have a paging system. Please designate a meeting spot and departure time prior to entering.
Are backpacks or large bags allowed inside the event?
No, there are no backpacks or large bags allowed inside the event; however, infant bags and medically required bags will be permitted.
Can I get my hand stamped so I can leave the building and return the same day?
Yes, you may get your hand stamped and re-enter the event; however, if you leave the parking lot you will have to repay for parking.
Are costumes required to enter the show?
Although costumes are not required, children are encouraged to dress up and parents are welcome to join in the fun as well! Please remember, if your children will be enjoying the amusement rides, they should be dressed for ease and safety of getting on and off the rides.
Is there a lost and found?
During the show, all found items are taken to the Show Office next to Box Office in the West lobby. After the show, all items are taken to Customer Service who can be reached at 216-265-2500.
Is there a first aid station?
Yes, we have paramedics from Southwest General Health Center on-site for all events.
DIRECTIONS: IT'S EASY TO GET HERE! Click Here for Directions.